Palliative Pain and Symptom Management Consultation Program SWO

More Information

What are your admission/referral criteria?

palliative pain and/or symptom management issues

How would you answer the following question if asked by a patient, client, resident and/or family?

“What can you do for me?”

Our Program provides palliative care consultation and education services to health care providers across all care settings.



By Dedicated Staff

Upon Request

In Program/Service

In Home

Animal Therapists





Art Therapists





Bereavement Coordinators





Bereavement Support





Child and Youth Coordinator/Counsellor





Clinical Counsellors





Complementary Therapists





Complementary therapies





Day Program















Educational Coordinators





Grief Group Facilitator





Home Consultation Services





Home Support (Homemaking)





Inpatient consultation





Inpatient Facility (PCU)





Music Therapists










Nursing Visits





Occupational Therapists





Outpatient Clinics





Personal Support Workers





Pain & Symptom Management





The Palliative Pain and Symptom Management Consultation service supports service providers in home care agencies (CCACs and contracted providers), long-term care homes, community support services and primary care by providing access to Palliative Pain and Symptom Management Consultants.  These positions provide consultation, education, mentorship and linkages to palliative care resources across the continuum of care.

A Palliative Pain and Symptom Management Consultant:

  • Assists service providers in the application of the Model to Guide Hospice Palliative Care¹, assessment tools and best practice guidelines
  • Offers consultation to service providers in person, by telephone, by videoconference or through e-mail regarding care (e.g., assessment and management of pain and other symptoms)
  • Helps build capacity amongst front line service providers in the delivery of palliative care
  • Links with specialized hospice palliative care resources.

This service does not provide direct client/patient assessment or care planning.  As part of an education/coaching activity with a service provider, a client/patient may be present, however, the service provider remains the one responsible for the care.  The service does not include responding to inquiries or education activities for the general public.