Heart House Hospice

 

More Information 

Our Mission

To fulfill our vision, our mission will be to provide:

  1. The highest-quality end-of-life support to our terminally-ill clients
  2. Clients and their families focused, responsive, flexible personalized support
  3. Professional, well-trained, compassionate staff and volunteers
  4. A home environment and service
  5. End-of-life services that are cost-effective, and valued by our community and the health-care system

What are your admission/referral criteria?

Anyone Can Make A Referral

With the permission of the client call Heart House Hospice (905) 712-8119, fax (905-712-4029) or email ckee@hearthousehospice.com and say you would like to make a referral. Our Administrative Assistant would be happy to take your referral. Referrals are triaged by the Care Coordinators.

The following information is helpful:

    • name
    • Address, postal code and phone number
    • Birth date
    • Contact name & phone number
    • Physician's name
    • Nature of illness (diagnosis/prognosis)
    • Reason for referral - e.g. what kind of help do you think the patient and family may need.

Heart House Staff

    • will then contact the family and make a home visit, to determine what support from Hospice would be helpful
    • will work with you to keep you aware of Hospice involvement.

Admission to appropriate hospice services will be arranged by Care Coordinator following the in-home assessment.

Heart House Care Coordinators request that you keep Hospice informed of change in client's status or location.

Eligibility for Hospice Services

    • Client permission.
    • Life-threatening / terminal illness - not disease specific.
    • Prognosis of less than a year.
    • Living in Brampton or Mississauga.
    • Any age.
    • No cost.
    • Early referral preferred.

How would you answer the following question if asked by a patient, client, resident, and/or family?

"What can you do for me?"

Heart House serves the communities of Mississauga and Brampton. Heart House Hospice's staff and volunteers are relentless in their dedication to provide support and comfort to clients dealing with a terminal-illness. We are there to provide a wide range of services that will be beneficial to the client and their loved ones during their end-of-life journey. We customize the services to meet the needs of the clients. Here are just some of the ways that we help you:

We...

provide our services in the client's home where they are most comfortable

offer emotional and practical support to the client and family members

relieve the family care-givers for short periods

assist with practical tasks and errands

facilitate communications between the client, their family and other care providers in the often complex health system

provide a variety of programs and services to meet the specific needs of the client